SHIPPING

Items are shipped ready for giving! Items are packaged in their respective navy "Jen Leddy Studios" boxes, finished with white ribbon. I'm happy to add personalized notes, just let me know. Processing times range from 1 business day up to 2 weeks. For custom pieces please see the CUSTOM page.

 

All items will be shipped via USPS Priority Mail, fully insured, tracked, with delivery confirmation. Domestic shipments generally deliver in 2-3 business days.

 

INTERNATIONAL

International orders will be shipped via USPS Priority International Mail. Insurance is not available for International shipments. Depending on the country, delivery time is approximately 6-10 business days. Any customs fees, duties, or taxes are the buyer's responsibility upon receipt. In following USPS international shipping regulations, jewelry (i.e. precious metals and stones) cannot be shipped to certain countries. Please check your country's prohibited or restricted items before purchasing, here. If a purchase is made and addressed to a country where jewelry is a prohibited item, I unfortunately will not be able to process your order, and will have to refund your payment. Please contact me first with questions to avoid any confusion.

 

*I have chosen to use USPS Priority Mail as my primary shipping method for several reasons. The provided complimentary small boxes offer a protected and secure delivery as well as plenty of space for an order of multiple items. This is why I don't charge for additional shipping per additional item. The tracking and delivery confirmation relieves shipping anxiety for both parties. If, for any reason, you prefer a different shipping method for either domestic or international, let me know prior to purchase, and I will supply information with alternatives.

 

*Once shipped, the item is no longer in my control, and I am not responsible for postal mishaps. Domestic shipments are fully insured and in the case of a lost, stolen, or damanged package, a claim can be filed. Regardless, please contact me asap if there is a shipping or delivery discrepancy, and I will assist you as best I can.

 

*Shipping costs are non-refundable.

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jen@jenleddy.com ~ Austin, TX  © 2018 Jen Leddy Studios. All rights reserved.